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Prime Tours Krakow
is a licensed, reliable tour company based in Krakow. We are a licensed Tour Operator for Poland (License No. Z/56/2014) and a licensed Transport Company (Licence No. 0052210). We offer a range of high quality tours by private cars, minibuses or coaches as well as tailor-made arrangements, events and incentives. We specialize in customized tours for individuals and groups of any size. Whether you want a three hour guided city tour, a private transfer to Auschwitz-Birkenau, a four day corporate group visit in Krakow or just a day out in a picturesque countryside – we can easily arrange it for you.

We always do our job with pleasure – hundreds of satisfied tourists used Prime Tours. Always on time, always with smile, always professional and always happy to go the extra mile for our customer… for you! Please see some comments on TripAdvisor.

Why Prime Tours ?


Professional Approach

We are a team of specialists highly experienced in tourism industry, especially in the field of incoming tourism.

We are a licensed Tour Operator (License No. Z/56/2014) and a licensed Transport Company (Licence No. 0052210)


Highly Experienced

We are based in Krakow and we organize tours, transportation services and visits of individual guests and groups in Krakow and Poland

High quality, genuinely individual approach, loyalty, accuracy, credibility – we are distinguished by all these features

The Best Choice

We are fully aware that every tour requires specific arrangements and care of every detail. We undoubtedly meet these requirements. Trust the specialists.

We employ the best drivers as well as the finest guides and tour leaders. They are ‘wealth of information’, full of energy and have a great passion for their job. Our specialists make your tours the ones to always remember

Our Pride

We only cooperate with the best, reliable restaurants, hotels and other companies providing professional services. We choose our partners with an extreme care

Every offer is prepared individually, according to our client’s requirements. We offer you many interesting opportunities and solutions to provide you with the best services at reasonable price

We do not know such expressions like ’routine’ or ‘pattern’, but we are very familiar with the words ‘experience’ and ‘individual approach’



„We are a local government organisation and we deal with a variety of members of the public and representatives of local government. In addition the age group differs. We would have  groups of young teenagers or a group of adults who are studying conflict within countries and   people. We have used several tour operators for our trips to Krakow. Like all government bodies when using a service we look at the quality and the cost of the service and if it accommodates the clients we have in our group. Within Northern Ireland we have a lot of controversial issues which make people sometimes a little sensitive to issues. We explained who the groups were and if any person had special needs (as in walking disabilities) Rafal and his team tailored the trip to suit our clients. Nothing was too much bother for them. We left the choice of restaurants to the tour operator, who did not disappoint us as every place we ate in was exceptional with the food served that suited the age group we had out as did the venues.We would recommend Prime Tours Krakow to any of our other councils and the general public. As Krakow is such an emotional place to visit to be able to be confident the bus is on time and the food is a good standard and the tour operator gives advice on changing of money and other minor things they had no need to help with. It  takes a lot of pressure off us as organisers. We think the tour operator plays a very important role in the Krakow experience as they are seen as the representatives of the country and when they are friendly, pleasant and helpful it adds to the experience. Plus it was noted by some of our participants the guides had a passion about their work and this shows in the delivery. So thank you to Prime Tours Krakow on behalf of Armagh City and District council and all our participants for all your hard work. Hopefully we will visit Krakow again and would have no hesitation in using your  services.”


„On 3 separate trips to Krakow, I have employed the services of Prime Tours Krakow to handle everything from ground transportation to guide services, and my most recent trip involved 110 people from the United States that I led for a tour of Poland. In every respect, the professional team at Prime Tours Krakow not only took care of every need seamlessly and flawlessly, but the level of service and attention to detail was simply exemplary. From a trip with just my wife and me or 100 people, Prime Tours Krakow made sure we had nothing to worry about except getting to Krakow. I highly recommend them because their personal service and client-focused approach meant that instead of a ‘cookie cutter’ agenda, we did what was important to us and that maximized our time and our experience.”


„ICR Belfast bring groups of 20 people to Krakow regularly and my organisation simply wouldn’t work with any other group. Tour guides are very knowledgable and frequently tailor-make our trips and tours to fit the needs of the membership of each group. The administration and transport team are flexible and they have responded quickly to last minute emergencies, changes of plans and special requests in terms of mobility and catering needs with good grace and humour. We recommend them 100%.”




Wielopole 18b/509a
5th floor
31-072 Kraków,