Welcome to PRIME TOURS
Prime Tours Krakow is a licensed Incoming Tour Operator for Poland (Licence No. Z/56/2014) and a licensed Transport Company (Licence No. 0052210) based in Krakow.
If you have a group you want to bring or come to Krakow with - you can count on us! Whether your group is a few, a dozen or maybe 180 people - we will plan and execute your stay at the highest level. Just write or call us to see how we operate from the very beginning. In our regular offer we have a range of high quality tours by private cars, minibuses and coaches. Each tour can be modified and tailored to your needs, or implemented as it is.
To ask additional questions, customize your tour or ask for availability contact us, or use the booking widget to go ahead with your booking.
To contact us quickly use chat icon in the right bottom corner - we usually respond within a couple of minutes!
Important: Auschwitz-Birkenau Tickets Are Highly Limited
Due to overwhelming demand, entry tickets and guided slots at the Auschwitz-Birkenau Memorial are often sold out weeks (or even months) in advance. If you already have your travel dates, don’t wait — contact us now to secure your tickets and let us plan your entire experience.
Note: We do not sell Auschwitz Birkenau tickets separately.
Many travelers who try to purchase tickets on short notice are disappointed when no spots remain—or worse, have their tour canceled or rescheduled due to lack of guide availability. To avoid missing this important experience, we strongly recommend booking your Auschwitz tour from Krakow well ahead of your trip. In fact, advance booking through trusted tour operators is often necessary to secure a guided visit.
OUR BESTSELLERS
OUR REVIEWS
EXCELLENT Based on 785 reviews Lenka P2025-10-30Verified Highly recommended as guide and driver! We (my husband, our two daughters and me) had a very pleasant and knowledgeable trip with Tomasz. We learnt so many things talking to him during the drive and it added a lot to our experience and understanding of Krakow, Poland and Auschwitz - Birkenau.Highly recommended both as a driver and as a guide! Iain and Susan Dickson2025-10-01Verified Fantastic end to end experience over five days My wife and I topped and tailed our visit to Krakow through Prime Tours by using their Airport Travel Service. Having researched timings to and from the airport , the location of our Hotel in relation to the train station, it was a no brainer to spend 150 ZLT ( £31) on the transfers. It took around 20/25 minutes to get to the Hyatt Place and gave us an extra 3 hours each day in the city which meant we also spent more in the local economy on meals etc. The transport on both occasions was an immaculate Mercedes People Carrier and the driver was superb ( sorry I forgot your name) who picked us up at arrivals and set us down at departures. From arrival to departure Rafal and the Prime Tours Team have been superb with first class communication throughout. A point to note is that they are fully licensed tour company (License No. Z/48/2013) and transportation (License No. 0052210) . As I mentioned in other reviews my wife researched the s**t out of them Iain and Susan Dickson2025-10-01Verified How did we fit it all in? Joanna took us on a wonderful bespoke tour over two days. The second was a Private Walking Tour with Schindler's Factory for which she stood in line for the tickets in advance of our arrival. We took most of it in but I would recommend watching some of the films which cover the history of Krakow such as Schindler's List and The Pianist (many others too) as she is a bit of a film buff and the references were lost on my wife.We could not have covered half the area or seen half the sights without her informally presented local knowledge. A week later I am only just remembering much of the details of our visit. We did follow up some of the areas we visited on our last day.Our only slight criticism is that even after more than two hours in Oscar Schindler's Enamel Factory my wife felt that she needed to know more about everything. She refuses to watch war films on the topic and likes the minutia of the detail.Without Joanna we would not have even got in so we will be forever grateful.Her tour of the Dragon's Den and Wawel Castle set us up for our final free day of sightseeing Iain and Susan Dickson2025-10-01Verified Aa wonderful bespoke private tour Joanna took us on a wonderful bespoke tour over two days. We took most of it in but I would recommend watching some of the films which cover the history of Krakow such as Schindler's List and The Pianist (many others too) as she is a bit of a film buff.We could not have covered half the area or seen half the sights without her informally presented local knowledge. A week later I am only just remembering much of the details of our visit Iain and Susan Dickson2025-10-01Verified Auschwitz Study Tour (private transport + guided group tour in English with Guaranteed tickets) I left it late with my booking but Prime Tours booked me an Auschwitz Study Tour (private transport + guided group tour in English with Guaranteed tickets) for myself and my wife . We also booked a further two tours with them. Thomas, our driver picked us up at the Hyatt Place Hotel at 7.30 am in a Mercedes E Class and had us at Auschwitz at around 9.00 am. His English was good and the conversation flowed freely on both journeys. No queuing as Thomas went in and collected the pre -booked tickets. When the first part of the Tour was over, again Thomas made sure we got on the bus to Birkenau and was waiting for us there for the return drive. We paid 1600 ZLT or £325 and it was worth it for the convenience alone. Our Tour was on the 25th September and the weather wasn't great so the comfort of a warm private transfer after a seven hour walking tour was worth its weight in gold. We used Prime Tours to collect us from the Airport and take us back too and this really maximised our time in Krakow. Seeing some of the horror stories on here my wife researched the s**t out of the available tour operators and their licences. We had been to Berlin In May and had booked through a well known website rather than direct- big mistake as they were offering tours that were not available. On the Front Tours, the tour operator in Berlin went above and beyond to rectify mistakes which were not of their making and come highly recommended. Sometimes its worth paying the extra and avoiding unnecessary stress.I cannot recommend Prime Tours highly enough and their boss, Rafal for the excellent communication throughout and putting together a thoroughly enjoyable week at relatively short notice Rhea S2025-09-24Verified Wonderful experience It was an amazing experience especially if you book the tour in the evening when it's sunset to sundown.Highly recommend doing it Michele W2025-08-06Verified Worth every penny! Anna was such an incredible guide! Me and my daughter came to Krakow from the U.S. and did the “Krakow All In One” tour, including Schindler’s Factory. Anna knew so much valuable information and spoke excellent English. I cannot imagine seeing the museum without her. We learned so much about the city and culture, and also had fun! It was an amazing experience. Michele W2025-08-06Verified Amazing tour! Me and my daughter came to Krakow from the U.S. and spent 2 days touring with Tomasz. We went to the Salt Mine, Auschwitz/Auschwitz II Birkenau, and Black Madonna, painting the of the Virgin Mary in the fortified Baroque Pauline monastery of Jasna Góra, in Częstochowa. Tomasz was an exceptional driver and guide. His English is perfect, he has so much knowledge of the area and was great company on the drive! I feel like I am leaving Poland with a friend. David D2025-08-03Verified Fantastic way to see the holy Catholic sites of Krakow Excellent tour of both the Shrine of the Divine Mercy and the Pope John Paul II center. Rafal was punctual, courteous, affable, knowledgeable, and willing to bend the schedule to accommodate the things we were most interested in seeing and doing. Always responsive to emails and messages. Just a terrific experience that I can recommend highly to anyone who would like to experience these holy and moving sites. Candice C2025-07-17Verified Excellent guide, highly recommended Tomasz was fantastic, he picked us up from the airport and really took care of us all day. We enjoyed his stories and we were very grateful that he drove us to Birkenau when we missed the bus from Auschwitz. Very comfortable and thoughtful, thank you TomaszVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
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In case you have not found the tour of your choice go through the categories below to look for it. At every point you are welcome to contact us and we will be happy to help you with your booking.
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EXCHANGE RATES
| Waluta | Kurs |
|---|---|
USD |
3.6417 PLN |
EUR |
4.2304 PLN |
GBP |
4.7909 PLN |
CZK |
0.1747 PLN |
DKK |
0.5665 PLN |
NOK |
0.3625 PLN |
SEK |
0.3872 PLN |
WEATHER IN KRAKOW

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